VCS Tech Support : 
As a brand new assessor for Lyon County, MN, I was tasked with choosing a Computer Aided Mass Appraisal system to bring us out of the dark ages (hand calculating) into the modern world. After looking at a few options, Vanguard quickly rose to the top as my choice. Vanguard Appraisals has surpassed my expectations with their exceptional customer service and unequaled Mass Appraisal System. Lyon County started using Vanguard CAMAvision in June of 2016. They have helped us come a long way in such a short time. Stan and Toni have been with us every step of the way, from the first day we went live, to customized training sessions in our office and answering all our phone calls and emails within hours of receiving them. Vanguard has offered numerous educational offerings and trainings, both in and out of the office. Every time we attend a session, we learn something. The well-written biannual newsletter is always good for a new trick or tip.
Vanguards Technical Support Team is top-notch. Their ability to connect remotely to our system and navigate is flawless. Knowing that support is a friendly phone call away is wonderful. No question goes unanswered and suggestions are always encouraged.
I have used many forms of software over my career, and CAMAvision is very user friendly and easy to navigate. With our reps, Toni and Stan, we have mapped out a plan how we are going to get the job done. We have been able to tap into their years of experience in the assessment world to work out a realistic plan.
Toni Hible consistently makes sure things are running smoothly within our office from one on one training to her prompt responses to our ever-growing list of questions. Stan Moeller is always available to brainstorm. I constantly ask, “Stan, can we do this or that?” and he is very prompt in his replies.
Vanguard Appraisals, INC is an excellent company. We are fortunate to have such a high quality Mass Appraisal System and support staff working with us at Lyon County. I am extremely happy with our choice of Vanguard to bring us into the modern world. I look forward to growing with the company and as we go forward to look at other services they offer, such as website hosting.
Sherri Kitchenmaster
Lyon County Assessor
Marshall, Minnesota