As a brand new assessor for Lyon County, MN, I was tasked with choosing a Computer Aided Mass Appraisal system to bring us out of the dark ages (hand calculating) into the modern world. After looking at a few options, Vanguard quickly rose to the top as my choice. Vanguard Appraisals has surpassed my expectations with their exceptional customer service and unequaled Mass Appraisal System. Lyon County started using Vanguard CAMAvision in June of 2016. They have helped us come a long way in such a short time. Stan and Toni have been with us every step of the way, from the first day we went live, to customized training sessions in our office and answering all our phone calls and emails within hours of receiving them. Vanguard has offered numerous educational offerings and trainings, both in and out of the office. Every time we attend a session, we learn something. The well-written biannual newsletter is always good for a new trick or tip.
Vanguards Technical Support Team is top-notch. Their ability to connect remotely to our system and navigate is flawless. Knowing that support is a friendly phone call away is wonderful. No question goes unanswered and suggestions are always encouraged.
I have used many forms of software over my career, and CAMAvision is very user friendly and easy to navigate. With our reps, Toni and Stan, we have mapped out a plan how we are going to get the job done. We have been able to tap into their years of experience in the assessment world to work out a realistic plan.
Toni Hible consistently makes sure things are running smoothly within our office from one on one training to her prompt responses to our ever-growing list of questions. Stan Moeller is always available to brainstorm. I constantly ask, “Stan, can we do this or that?” and he is very prompt in his replies.
Vanguard Appraisals, INC is an excellent company. We are fortunate to have such a high quality Mass Appraisal System and support staff working with us at Lyon County. I am extremely happy with our choice of Vanguard to bring us into the modern world. I look forward to growing with the company and as we go forward to look at other services they offer, such as website hosting.
Lyon County Assessor
Vanguard Appraisals it a great asset to the Allamakee County Assessor’s Office. It has been a pleasure to work with their experienced personnel on residential, commercial, industrial, and multi residential reappraisal projects. Their staff is courteous & efficient in completing projects in a timely manner. It is wonderful to know that just a phone call away is a company that is willing to give assistance in the valuation of that “one of a kind” property.
Annual appraisal services, statewide sales support for Board of Review, PAAB and District Court appeals, appraisal software for valuing. They have it all and the staff to support us in our job as County Assessor. Allamakee County hopes to continue their relationship with Vanguard Appraisals for years to come.
Ann I Burckart, ICA
Allamakee County Assessor
Vanguard Appraisals is a valuable asset to the Iowa County Assessor’s Office. Since my appointment in 2010, Vanguard has assisted with many projects in the office: training appraisers, applying the 2008 Iowa Department of Revenue Real Property Appraisal Manual to all classes of property, a county wide revaluation on commercial, industrial, and multi-residential classed properties, and listing the exempt properties.
The website hosted by Vanguard is very easy to manipulate and is used by real estate agents, bankers, insurance agents, and the public. The public appreciates having access to this information at their convenience at night and on the weekends.
Technical support is only a phone call away to answer questions or to jump on the computer and walk us through a query or daily process.
Stan Moellers, Field Appraisal Specialist, is a calm and steady reinforcement that has taken the time to explain the process for updating valuations according to sales ratios, updating CSR’s and implementing the new soils into our GIS system. Rain, shine, or blowing snow he will make the trip so notices can be sent out by April 1st! His knowledge reaches into many areas of the assessor’s duties.
Vanguard Appraisals Inc. and their employees take their jobs very seriously and it shows in their work ethic and dedication to the profession. They are, in the ever changing field of mass appraisal, very knowledgeable, they listen to the needs of their clients and provide customer service that goes beyond expectations. I look forward to a continued partnership for years to come.
Iowa County Assessor